I

portfolio1 portfolio2 portfolio3 portfolio4

Berwick Eye and  Surgicentre

We are a modern ophthalmic practice  and have been providing the communities in the South East suburbs with specialist eye care for  over 20 years.

Berwick Surgicentre

Berwick Surgicentre is an accredited Day Surgery serving the needs of the Berwick and its surrounding suburbs. It is contracted with all health funds , operates Saturdays and has  provided modern , safe ophthalmic surgery for over 13 years

Our Services

We provide a comprehensive range of services and specialties from cataract surgery to paediatric, squint, glaucoma, ocular immunology, medical and surgical retina and neuro-ophthalmology by subspecialists recognised in their field.

 

Our People

Our dedicated staff are highly  trained to provide you with the  best care possible. We also pride ourselves in educating you fully in your medical condition to allow you to participate in your own care. We welcome your support persons and interpreters as required

small portfolio1 small portfolio2 small portfolio3 small portfolio4
themed object
Excellence in Ophthalmology
get in touch

Corporate

 

Quality

Quality and standards

 

We are committed to providing excellent holistic care across our services.

 

We aspire to meet and exceed industry best practice. We evaluate our success and inform our continuous improvement programs by involving patients and clients, peak industry bodies, and community and government representatives. We also participate in qualitative and quantitative measures such as accreditation, quality and clinical risk management, clinical audits, reviews and benchmarking.

 

Quality and clinical risk management

 

Our quality and clinical risk management systems ensure patient safety and quality outcomes and enable us to monitor and learn from any adverse events.

 

Service accreditation

 

Berwick Eye and Surgicentre is accredited by the independent Australian Council on Healthcare Standards under its Evaluation and Quality Improvement Program. Accreditation surveys are on a rolling four year cycle, with a major organisation wide survey every four years and a periodic review ever two years.

 

During an organisation-wide survey, performance is reviewed against 45 criteria, including 14 mandatory criteria in the functional areas of clinical, corporate and support.

 

Doctor accreditation

 

All  our doctors are private visiting specialists, who apply to our divisional Medical Advisory Committees for accreditation to obtain clinical privileges to provide medical, surgical and other anaesthetic   to patients. Our By Laws for Medical Practitioners govern this process and detail the clinical responsibilities and rules of conduct by which they abide.

 

Satisfaction surveys

 

An important part of the continuous improvement and quality programs for our Hospital are annual surveys of patient and doctor satisfaction and  benchmarks results against those of other public and private health care groups. The surveys provide us with specific information related to satisfaction, enabling us to identify our strengths and opportunities to improve.

 

For more information about  Berwick Eye and Surgicentre quality and standards please contact:

Tel: (03) 9768 9210

Email: info@berwickeye.com.au

 

 

Mission Statment

 

Vision

The improved quality of life through caring for vision

 

Mission

As a centre of excellence provide comprehensive eye services achieving high standards of quality, innovation and efficiency.

 

Values

 Integrity

  • Professional accountability
  • Personal responsibility
  • Ethical behaviour
  • Trust
  • Sustaining viability 

Teamwork

  • Open communication
  • Shared vision
  • Valuing diversity
  • Working together
  • Consultation and collaboration

Care

  • Cultural sensitivity
  • Responsiveness
  • Fairness
  • Compassion
  • Responding to community need  

Excellence

  • Exemplary customer service
  • Innovation
  • Financial sustainability
  • Implementing best practice

 

Strategic goals

  1. Plan and provide best practice health care to improve the eye health of the community.

 

 

  1. Provide affordable private care to those seeking it.

 Environment

 

 

Berwick Eye and Surgicentre  strives  reduce waste, water, energy and greenhouse emissions and ensure compliance with current and emerging legislation.

We focus on

·         Environmental management system

·         Waste management

·         Energy management

·         Water management

·         Greenhouse gas management and abatement

·         Environmentally preferable purchasing

·         Ecologically sustainable design

·         Reducing paper use

·         Environmental awareness

·         Environmental funding

Water

·         Installation of dual flush toilets throughout the facility.

Energy

·         Electricity

·         Throughout much of our facility we have energy saving fluorescent  and LED lamps.

·         We monitor and collate energy data in order to set targets for electricity reduction.

Waste

Our hospital is becoming a waste conscious facility. Currently we recycle cardboard, confidential paper waste:

·         Confidential waste recycling (secure service). 

 

Executives

DR Ed Hauptman CEO

Ms Sally Lim RN DON

Ms Olinda Liu RN

slide up button